Turning payer policy lag into a 97.2% clean claim rate
A 24-location diagnostic radiology group in Michigan was waiting on commercial payers to catch up with new procedures and CPT codes. MBS moved control to the front end, escalated directly with payers, and built evidence-based clinical appeals.
- Clean claim rate
- 97.2%
- A/R days reduction
- 52%
Above HFMA's 95% benchmark
