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31% average lift in collectionsfor practices that switch to MBS
MBS Medical Billing Services

FACILITIES & PROVIDER GROUPS

Several entities, one honest view of the whole group

Once a group has more than one tax ID, the billing problem stops being claims and starts being structure — which entity holds which contract, who is credentialed where, and whether the consolidated report can be trusted. That is the part MBS is built for.

Multiple tax IDs

Each entity billed under its own NPI, contracts, and fee schedule

Many locations

Place of service and site rules applied per location, not per group

One report

Consolidated performance plus a line for every entity underneath it

HOW WE WORK WITH GROUPS

Three commitments that decide whether this works

01

Entities do not get averaged together

A group-wide denial rate is the least useful number a multi-entity organization can be given. Every metric we report exists at the group level and at the entity, location, and provider level beneath it — because that is the only level where anyone can act.

02

Credentialing is treated as revenue work

In a growing group, most unexpected revenue gaps trace back to enrollment: a provider added to a location they are not credentialed for, a revalidation missed, a new tax ID not loaded with a payer. We track enrollment status against the billing calendar, not as a separate administrative task.

03

One accountable account lead

Groups usually arrive after being handed between three or four contacts at a previous vendor. You get a named account lead who knows every entity in the structure, plus a written escalation path when a decision is needed faster than the monthly cycle.

SETTINGS WE COVER

Organizations built out of more than one moving part

Multispecialty groupsFederally Qualified Health CentersUrgent care & retail clinicsTreatment centers & residential facilitiesIndependent Physician AssociationsAcademic & hospital-affiliated practicesAmbulatory surgery centersMulti-location single-specialty groups

The five problems groups describe to us most

Each one has a structural cause and a control that prevents it recurring. This is the ledger we work from in the first ninety days.

Revenue varies sharply between two locations doing the same work

Different payer contracts or fee schedules loaded incorrectly for one location.

Contract-rate comparison on paid claims, per location, with variances flagged monthly.

A new provider bills for six weeks and nothing pays

Enrollment not effective at that location or under that tax ID on the dates of service.

Enrollment status checked against scheduling before the first claim is released.

Denials rise after adding a service line

New codes billed under an entity whose contract does not include them.

Service-line-to-contract mapping reviewed before go-live, then monitored for 90 days.

Group reporting never reconciles to the general ledger

Payments posted at group level instead of to the entity that earned them.

Posting keyed to entity and location, reconciled to deposits every month.

Board reports are always a month behind the question being asked

Reporting built for billing operations, not for governance.

A standing monthly package plus on-demand pulls at whatever level is asked for.

MBS account and billing team reviewing group performance reporting together

A named account lead across every entity

TRANSITION & CADENCE

What the first two months look like

  1. Weeks 1-2 — structure mapped

    Every tax ID, NPI, location, payer contract, and provider roster documented in one place, with gaps named rather than assumed.

  2. Weeks 3-4 — parallel run

    Claims move under our workflow while your existing process stays live, so nothing goes dark during the handover.

  3. Month 2 — first full cycle

    A complete month billed, posted, and reconciled per entity, with the first consolidated report and a written read on what it shows.

  4. Ongoing — monthly plus on demand

    Standing monthly package, a review with your account lead, and claim-level detail on request at any level of the structure.

Questions groups ask before switching

Can you bill several entities under one engagement?

Yes. Multiple tax IDs, NPIs, and locations are the normal case here. Each is billed under its own credentials and contracts, and consolidated only at the reporting layer.

Do you handle facility as well as professional claims?

Yes, including facility claims for treatment centers and ambulatory surgery centers alongside professional claims for the providers working in them.

How does reporting work for a board or ownership group?

A standing monthly package at group level, with entity, location, and provider breakdowns beneath it. Anything in it can be opened to the underlying claims, and additional cuts can be requested at any time.

Can you take on credentialing at the same time?

Yes, and for growing groups we usually recommend it. Enrollment gaps are the most common cause of unexplained revenue loss in multi-entity structures.

What does transition look like if we are leaving another vendor?

A parallel run rather than a hard cutover. Your current process stays live while we work claims alongside it, and we agree in writing who owns the existing aged A/R before anything moves.

Walk us through your structure

Send the entity list, locations, and payer contracts. We will come back with where the enrollment and contract gaps are, and what a consolidated report would actually show you.

How does your A/R and denial rate compare?

Free benchmark tool — enter six numbers, see your bands against published industry sources, and download a branded PDF.

Run the benchmark